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FAQs

How do I apply for jobs with British Airways?

All applications must be made on-line. British Airways are unable to accept speculative CVs.

What should I bring to my assessment?

Cabin Crew assessments

Cargo Handling Agent assessments

Customer Service Representative assessments

Direct Entry Pilot assessments

Engineering assessments

Ground Operations Agent assessments

Other role assessments

Qualifications

For certain roles you may be required to provide original certificates to confirm your qualifications.

If you are not in possession of your original certificates, the examining board should be able to provide certified copies or a certified statement of results.

Your school, college, university or the Department for Education should be able to assist in determining the examining board you should contact.

Further information is also available at: https://www.gov.uk/replacement-exam-certificate

Will British Airways cover the expense of me attending an assessment?

Unfortunately, British Airways is unable to reimburse any traveling costs.

Can residents overseas apply for UK roles?

We are unable to employ anyone who does not have the legal right to live and work in the UK. In some exceptional circumstances we can sponsor migrant workers under Tier 2 of the points-based system. For further information on working in the UK, please visit the Home Office website http://www.ukba.homeoffice.gov.uk/visas-immigration/

How do overseas applicants apply for work abroad?

We do not advertise overseas vacancies but a list of all BA offices and their contact details can be found on www.ba.com, please select the link below to search for your country of interest.

What degree classification is required for the British Airways graduate programmes?

Typically the requirement is a 2:1 degree classification or equivalent but please check the specific scheme you are interested in as it may vary

How can I keep track of my application?

Candidates will be sent an email advising the outcome of your application but can also check online with your registered login.

What should I wear?

For most assessments at British Airways you should dress in smart, business attire.  This is particularly true for uniformed positions where a smart appearance is essential for the role.

What will I be asked to do in my assessment?

The assessments vary depending on the role you have applied for. The assessments we typically use are described in Preparing for Your Assessment page. Details of the assessment we'll be asking you to carry out will be given in your invitation email.

I've been asked to complete psychometric tests. Where can I get extra practice?

The invitation email you received will give you details about the types of the tests we are asking you to complete. Please ensure you check with the type of test(s) you will be completing and read any accompanying information carefully. This information is designed to make sure you know what to expect before you take the tests.

However , if you would like further preparation the website http://www.shldirect.com contains additional opportunities to practice.

I've been asked to complete a numerical reasoning test. Can I use a calculator?

Each test is different - some tests allow you to use a calculator, others don't. Please read your invitation email and any accompanying leaflet carefully. If you are still unsure, please email us at recruitment@jobs.ba.com.

Where will my assessment be?

We have several different assessment locations. Please look at your invitation email to see where you need to go. Details of our assessment locations can be found on the Contact Us page.

I need some assistance or need an adjustment during the recruitment process, what do I do?

Please email recruitment@jobs.ba.com as soon as possible. Someone from the team will then contact you to discuss your requirements.

When will I find out if I've been successful?

As soon as we can but depending on the role this may be very quickly or we may need to take a bit longer reaching our decision but we always let a candidate know if they've been successful or not.

Can I have feedback if I've been unsuccessful?

Unfortunately, due to the high volumes of applications we are unable to provide candidates with personal feedback.

The job I was unsuccessful for has been re-advertised can I re-apply for it?

For most roles within British Airways, you are welcome to re-apply for the same or a similar vacancy 12 months after you are notified of the outcome of your application. This is because we want to allow you time to develop the skills and qualities required for the role. You may apply for other vacancies at any time.


Careers news

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Passionate about climate change, there's now an opportunity to join our Environment Team https://t.co/qLG2XkUDzj
We're attending the Heathrow Career Fair on 9 Feb to talk to you about careers in aviation. Book your space here: https://t.co/7x3M5zkUmF
We are now recruiting for work experience students for placements in Summer 2017. Applications close on the 21st December. Apply now!
Want to see the world while delivering excellent customer service? Apply today https://t.co/IdWSH413m5
If you have the flying experience, apply today for our Customer Service Manager role! https://t.co/DtJwVv1sU3