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It’s what we do.

Join one of our apprenticeship schemes and you’ll earn a real wage while learning the work-ready skills to make your future career a success. We have programmes in three key business areas (Customer, Operations or Professional Services & Business support) – each of them structured to enable you to make a real contribution to our business and work towards a nationally-recognised qualification.

“The British Airways apprenticeship stands out because the support and training is tailored to ensure every apprentice can fulfil their potential.” Geetika, Head Office Apprentice

Why British Airways/IAG?

Our apprenticeships don’t just give you a job. They’re designed to properly prepare you for the world of work. With rotations through different business areas, plenty of hands-on experience and the training to carry out your role, you’ll build the professional and soft skills you need to be a valuable member of any team.

“I was on another apprenticeship and it was a lot more classroom based. I like the fact that we’re mostly in the work place. It’s a much more real experience.” James, Aircraft Maintenance Apprentice

What will it be like?

Our apprentices often talk about the variety, challenge and the chance to learn on the job. But if you put in the hard work, it’s also fun and really rewarding, with plenty of responsibility, and even the chance to raise money for charity. What’s more, you get all the benefits and rewards you’d expect from a world-renowned company – including genuine career prospects.

“Aside from career development I think the apprenticeship is really beneficial for personal development helping you grow as a person and gain skills you can carry on to any job role.” Amy, Customer Contact Apprentice

So, are you ready? To find out more, look at our business areas and programmes.

Our Business Streams

Working here

Discover what makes it great to work with us

Our Locations

Most of our Apprentice roles are based around Heathrow, but we also have roles in our Manchester and Newcastle contact centres. Discover more using our interactive map.

  • Manchester

    1st Floor Pioneer House, The Tower Business Park, Wilmslow Road, Didsbury, Manchester

    Sat nav. post code: M20 2BA

  • Newcastle

    William Armstrong Drive, Newcastle Business Park, Newcastle upon Tyne

    Sat nav. post code: NE4 7YA

  • Heathrow

    Waterside, Speedbird Way, off Bath Road, Harmondsworth, Middlesex

    Sat nav. post code: UB7 0GA

  • Heathrow Airport

    Heathrow Airport, Longford, Hounslow

    Sat nav. post code: TW6 2GA

  • IAG Cargo

    IAG Cargo, Sealand Road, Hounslow

    Sat nav. post code: TW6 3AQ

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If you have been invited to an assessment, most of these will be at our recruitment centre at Waterside, Heathrow. But, depending on the role, you may be asked to go to one of our other sites so please check your invitation carefully.


Discover more using our interactive map which you can find here.

How to apply

Click on one of the circles for more information

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  • Apply Online

    Fill out an online application for your chosen role.

  • Attend an assessment

    If your application is successful, we’ll invite you to an assessment. For some roles there may also be an additional assessment stage.

  • Accept our offer

    Get through assessment and make sure we have the right information for the necessary background checks.

  • Complete your checks

    After successful checks, you’ll get all you’ll need for you first day.