Getting close to vital business areas and presenting them with inspired solutions is integral to analysis at British Airways. What’s more, those ideas have a big impact on our customers whether it’s how they buy tickets, the route they take or almost any other aspect of their wider journey.

As one of our analysts, you will be a key member of the team, working on a wide range of projects. This could involve recommending a major investment in larger aircraft or deciding where to fly from and to: issues that make headlines and touch every part of the business. Keeping customers at the heart of everything we do is vital, and your objective analysis of data will have real influence on decisions, giving you visibility at all levels within the airline. As such, there is no question you’re going to stand out.

What sets us apart?

Analysts at British Airways are highly valued and these roles provide fantastic opportunities to impact BA performance and influence key airline decisions. There is an immense pride and a certain buzz from being part of, and having an effect on, a large international airline and a globally recognised company. What’s more, there is a strong analytical community that works together to exploit the wealth of data and broad range of opportunities to apply analytical techniques. The work is extremely varied, and our projects are satisfying as they all directly affect us and our customers.

Your work will also be touched by business and other events around the world. You could, for instance, be evaluating the commercial impact of snow in New York, the network implications of volcanic eruptions or the effect that losing passenger luggage has on a customer’s brand loyalty. Your analysis will be valued and decision makers will be keen to hear your input.

There’s a real sense of community within and across our various departments. We’ve over 130 analysts – a significant body of professionals. The high level and diversity of expertise means we can learn from each other, and not only enhance our projects but our careers too.

There is a good range of career opportunities within the community, which could see you developing breadth of experience through a variety of analyst roles as well as taking on promotion to more senior roles. The career paths are clear and opportunities are open to the community as a whole. Importantly, the community is recognised internally and externally for its strong analytical abilities and is a great place for career progression. Rest assured, your analytical skills will be in demand on a large range of projects. In addition, the impressive breadth and quality of data available provides great opportunities for analytical insights and opportunities to develop your skills and career.

Our Culture

Ours is a close-knit team where people pull together and contribute to each other’s projects. The work is varied, although all our projects share some common characteristics. Not only are they challenging, but they also all contribute to the most vital parts of our business.

Whether you join us in one of our regional locations or in our Heathrow headquarters, we’ll help you lead a balanced life. If you’re based at our ‘Waterside’ headquarters just outside London Heathrow airport, you’ll have access to excellent sports facilities, and a wide range of clubs, and a gym on site. At the heart of Waterside, you’ll find ‘The Street’, with cafés and a canteen to catch up with friends and colleagues. This space also offers varied opportunities to see new product launches, listen to speakers or to meet with suppliers and agents supporting the BA business.

Career Development

As one of our analysts, you’ll be able to continually develop your capabilities, skills and knowledge, which will give you a firm grounding for a range of career options. There are lots of opportunities for those with the drive, ambition and skills to deliver for their team and our business, to build a rewarding career with us. We have a strong culture of promoting from within, at all levels.

You’ll gain excellent business knowledge – in depth knowledge of a particular area of the business and a breadth of knowledge of how our business areas interact.

Your analytical and technical capabilities will be honed through delivery of projects, working with specialist analysts across our Analytical Community, and through more formal training and skill-bytes.In addition, working with clients to understand and solve key issues will give you strong consultancy skills. Aside from developing as an analyst, you’ll gain valuable technical and business skills which will be of use to you whichever path your career takes.

We offer a wide range of possibilities to progress your career – you’ll have a clear path within your role as well as the opportunity for promotion within your department, across different areas of the business, internationally and through partners, alliances and franchises. If you’re keen to progress, take on greater responsibilities and grow your skills, you’ll find the support and opportunities to shape a strong career. Your role will have a clear career path and there are promotion opportunities including team leadership and technical expert roles. You could also move between analytical teams to develop a greater breadth of experience. Alternatively, you could move into the broader BA business by taking up a management or operational role. In fact many of our senior managers have spent part of their careers within the analyst community.

Your ideas will fly

Careers news

We’re now recruiting for Customer Contact Agents based in our Manchester office. Apply here today! https://t.co/kr6GoWtmhi
We’re now recruiting for Customer Contact Agents based in our Newcastle office. Apply here today! https://t.co/nO7KYqcxTk
Last chance! Experienced crew apply today to become a Mixed Fleet Customer Service Manager.https://t.co/NzqZ7oeFOs
Want to see the world while delivering outstanding customer service? Apply today! https://t.co/oQIf2uzVJ2
British Airways 2018 Graduate programmes are now live for applications: https://t.co/4dg3zJhiY7