Work Experience Placement - Heathrow Customer

  • Salary:
  • Careers Site Category:
    Emerging Talent
  • Location:
    Heathrow Airport, London
  • Working Pattern:
  • Closing Date:
    25 April 2018

Work experience placement – Heathrow Customer 

Location: UK – London Heathrow

Placement dates: 5 day placement during the Autumn 2018 (September-December 2018)

Closing Date: Wednesday 25th April 2018

The British Airways Work Experience Programme showcases areas of the business that are of interest to students looking to pursue a career within the airline industry. Our programme has recently been accredited with the Gold National Standard by Fair Train for offering quality 5 day placements. Many students see this opportunity as the start of their British Airways journey often coming back to apply for permanent positions or to join one of our apprenticeship schemes.


We need to ensure that all customers embarking on a journey with British Airways have a smooth and pleasant process from start to finish. Starting with a customer’s arrival at the terminal, to landing at their end destination, our colleagues on the ground and in the air have to deliver excellent customer service to contribute to the overall experience of our passengers. The different areas of operation below have opportunities for work experience.


 We have opportunities in the below teams:

  • Heathrow Customer Services
  • In-flight Customer Experience
  • Flight Operations
  • Global Learning Academy


Please check the job description attachment for applicant requirements.


You can find out more information about our teams here https://jobs.ba.com/jobs/studentsgraduates/workexperience/ourprogrammes/heathrowgroundoperations/


Who can apply

The British Airways Work Experience Programme is aimed at full time students in the Heathrow community either at school or college (not university).


To apply, you must:

  • Have a valid passport
  • Be in Year 10 or above
  • Be in full time education in school or college (not university)
  • Attend a school or college based in one our local community OR have a relative that works for British Airways.


You can only apply for one of our work experience placements so make sure you have looked at all our placements on our website https://jobs.ba.com/jobs/studentsgraduates/workexperience/ourprogrammes/heathrowgroundoperations/


For more information see the document below:



Close map
Heathrow Airport, London
Terminal 5 A, Wellington Road, Heathrow Airport, Hounslow, United Kingdom, TW6 2GA

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